How to Order|
We, at White Buffalo Collectibles, would like to make your
shopping experience one that you will remember. We would like to think that you
are more than a customer to us.
First, find your special piece of Native American
You can do this two ways, by browsing our pages or by using the search feature.
The "Products" button to the left will take you to another page where our
categories are listed and this will allow you to Browse our website. Once you
are in the products section clicking on the category image or title will take
you to that section. If you know what you are looking for then use our SEARCH
page. For example, if you are looking for a wedding vase for that special
couples wedding you would type "wedding vase" to view all of the wedding vases
Our shipping charges are for US only via USPS or Fed Ex. Any other areas must contact us
before ordering. The charges are per item but if you are purchasing more than 1
item use the "EMAIL" option when ordering (the "buy" button gives you 2 options
to purchase, 1 via email and 1 via paypal) and we will contact you with the
actual shipping cost which in most cases will be much lower. Items going to
Alaska or Hawaii are based on Fed Ex rates but in some cases we can utilize the
post office and reduce the shipping rates. Again, please use the "Email" option
when ordering rather than "Paypal".
We have always had a "Layaway Policy" which has been used on many occasions by
our customers. This is a very popular method of shopping and we enjoy giving
everyone a chance to own that special piece. Once you find the item you want
click "buy" button for this item and you will be taken to the checkout section.
Just click on checkout, fill in the form and near the bottom is a box for
"Additional information" where you need to write a short note advising us that
you wish to put this item on layaway. Last step, at the bottom of the page chose
"EMAIL" in the drop down box just above the red checkout button. This will send
your order to us via email. Once we receive your order we will contact you and
make the arrangements. We will hold your item for up to 3 months as long as you
make a payment every two weeks. Once your last payment is received (and cleared
the bank should it be a check) then we will ship your item to you. Should
something happen which would cause you to cancel your layaway we would refund
the amount you have paid minus a $10 processing fee. This is not something we
have ever had to do but this small amount covers our processing costs.
The other option in this drop down box is "PAYPAL" where you can pay for your
item using your credit card. If you prefer to pay for your item over the
telephone using your credit card, or by mailing in the full payment then you
would also use the "EMAIL" option and we will contact you.
Our Refund Policy
We want you to be satisfied with your purchase. We contact our customers after a
purchase to make sure that the item arrived safely and that you are satisfied.
If for any reason you are not satisfied, we will refund your money
shipping cost AND a 10% restocking fee) once the item is returned to us undamaged. You must contact us
within 14 days of receiving your item and return it to us in the same packaging
that it arrived in. We will then issue a refund as stated above. We want all of
our customers to be return shoppers and we enjoy adding you to our list of
Disclaimer: Typographical Errors
In the event a White Buffalo Collectibles product is listed with an incorrect
price due to typographical error or error in pricing information, White Buffalo
Collectibles shall have the right to refuse or cancel any orders placed at the
incorrect price. We shall also have the right to refuse or cancel any such
orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is
canceled, White Buffalo Collectibles will issue a credit in the amount of the
THANK YOU FOR SHOPPING AT WHITE BUFFALO COLLECTIBLES WHERE SHOPPING SHOULD BE
AN ENJOYABLE EXPERIENCE FOR EVERYONE !!! WE APPRECIATE YOUR BUSINESS AND LOOK
FORWARD TO THE CHANCE TO PROVE THIS TO YOU.
White Buffalo Collectibles
Monday thru Friday (Eastern Standard Time)
LIVE operator Call : 386-427-8522
Contact us for more info